Water Extraction & Removal Company In Phoenix

Water Removal Services

The first step in dealing with water damage is removing the water from the premises. Whether it’s Category 1 Water or Category 3 Water, extracting water as soon as possible is imperative to avoid the generation of microbes and fungi caused by moisture. The exact procedure varies according to the job, but each instance follows the same basic guidelines.

HRS begins by inspecting the flooring for standing water. If there is carpet, we

use a moisture probe to check inside and under the pad. We utilize a truck-mounted extractor for superior suction and quick water removal. Carpeted areas are worked with a specialized water claw extraction head that allows for the carpet pad to be compressed and the water squeezed out. It’s important to check for “hidden” moisture areas (under cabinetry, inside floor vents, etc.) and ensure the water is extracted from these areas.

Why Choose HRS Restoration Services? 

As an industry leader, HRS offers the best in water removal and extraction services in Phoenix. Our certified technicians have a combined two decades of experience helping people like you who have suffered water damage in their home or property. 

HERO’s mission is to provide the highest level of customer care to each of our clients — from the moment they call after a water breach to the handing back of a fully-restored property; we are with you throughout the water mitigation and restoration process.

Whether you need water extraction, restoration, or sewage cleanup services, our team is ready to help. Contact us and our certified technicians will be able to quickly start the process of bringing your property back to its pre-damaged condition in the shortest possible time.

Water Removal & Extraction Process

From the moment you contact us to report a water emergency, our Phoenix water damage removal team of certified technicians is ready to begin the water removal and mitigation process. 

The first step is to assess the damage and find and fix the breach. This ensures that the flow of water coming into your space stops before more damage occurs.

Next, we use high-powered truck-mounted equipment to extract standing water from a home or property. 

But that’s not where the water removal ends. After extraction, we use thermal cameras and moisture monitors to find and dry out any remaining moisture in the area. This slows the spread of mold and helps us clean and disinfect the entire space before it is ready for restoration. 

During this phase, we identify any personal items that can be cleaned, repaired, and returned to you after a water emergency.

Our restoration team includes licensed contractors experienced in restoring properties like yours to their pre-damaged state as quickly as possible.

Water Categories

Our certified technicians begin the water mitigation process by assessing the cause of the water breach and determining exactly what water category is flowing into a space. This analysis allows them to use the proper equipment and assess damage quickly.

Water is categorized according to the type and extent of contamination it has suffered and is listed in order of severity of the pollution.

Categories range from clean, where no health threat is suspected, to gray, where carcinogens may be present to black, where there is a health risk associated with contact with the water as a result of contamination.

In each case, the highly trained and experienced technicians at HRS use the latest technology and high-powered equipment to remove the polluted water and mitigate the damage it caused.

Water Categories

Water is categorized based on how contaminated it is.

Category 1 Water: Also referred to as “clean water.” This water originates from sources such as a broken water supply line and doesn’t present a significant health threat.

Category 2 Water: Also referred to as “grey water.” This water comes from sources that have may have an increased pathogen load which could be detrimental to health. Examples include dishwasher or washing machine overflow, fishtank breakage, sump pump failure, or toilet overflow with no solid waste.

Category 3 Water: Also referred to as “black water.” This water has the highest level of pathogens with sources such as toilet overflow with solid waste, waste line backup from beyond the trap, outdoor water entering from the ground (including from rivers or streams), etc.

Water Damage Mitigation

After the water is removed, mitigating the damage is the next step. This involves ensuring your property is properly dried and sanitized, minimizing the devastation caused by the water as much as possible. Removing any detritus, damaged belongings, and ruined building materials such as flooring and drywall is followed by disinfecting the property. Any personal items that are salvageable are cleaned through our content restoration services and returned. HRS’s IICRC certified technicians then use industrial high-powered air movers and dehumidifiers to dry the affected space. At this point the property is ready for the reconstruction phase.

Moisture probe

How do you dry that?

Decorative Rugs: Water is extracted like carpet, then the rug is taken offsite for specialized cleaning to prevent dye issues, fringe browning, or deterioration.

Wood Products: These are handled with specialty floor drying mats.

Wall-to-Wall Carpet: Carpet is usually “floated” – a corner is pulled back and airflow is introduced between the carpet and pad.

Water Removal FAQs

Standing water can lead to damage and mold growth.

Removing water after a breach is essential to avoid the worst of health dangers and damage that can happen to a property.

A professional water extraction and removal service, such as those offered by HRS, can help. High powered extraction technology, thermal cameras, and moisture monitors are just a few of the tools that help technicians find moisture and dry it.

What Does Water Extraction Mean?

When you have water in your home or property, you need water extraction to remove it to limit issues such as mold growth and damage.

Water extraction is when we take water from a property or space, permanently, for flood or damage control. 

Water extraction includes the removal of standing water that remains after a breach is identified and stopped. 

How Long Does Water Extraction Take?

The time that it takes to extract water from a damaged space varies depending on several factors but can take anywhere from a few hours to a few days in most cases to remove standing water from an affected property.

These include the degree of the breach, the size of the area affected, and the level of contamination of the water.

How much does water extraction cost in Phoenix?

Just like the time it takes to remove water from your home, the cost can vary depending on a range of issues when you suffer a water breach.

These factors can include the size of the space affected, the amount of water impacting your property, and the water category requiring extraction. 

As a highly trained professional water extraction and mitigation service in Phoenix, we strive to give you the best value for the highest and most complete service available.

Is Drywall Ruined When It Gets Wet?

Drywall, as its name suggests, is intended to stay dry. Made of gypsum and paper, both materials are susceptible to damage when made wet.

If a water breach is relatively small and the drywall is only affected in a limited way, it can potentially be dried and treated to stop mold growth.

However, if a water breach is more severe and standing water comes into contact with drywall, it’s porous material may absorb enough water that it becomes swollen, warped, and even irreparable. 

How Fast Does Mold Grow? 

Mold can begin to grow in as little as 24-hours after a water breach or leak. 

Mold grows in warm, dark, and moist places. When products such as drywall, wallpaper, insulation, and carpet experience moisture, they become perfect locations for mold to thrive. 

What Is Water Mitigation & Restoration

Water mitigation and restoration are the services you need when you suffer water damage.

Mitigation happens after a breach is stopped, and the process of drying out your home begins. Professionals use high-powered equipment and technology to find trapped moisture and dry it. 

The same professionals are also able to clean and disinfect a space, a process that helps avoid the health dangers of mold growth.

Restoration happens after your property has dried. In this process, licensed contractors work on both the interior and exterior of a property to repair it and bring it back to its pre-damaged condition.

Call Us Today To Get Started!

Discovering a water leak or breach is a stressful event for most property owners. 

Wide-spread damage and mold growth are immediate concerns for many, and working with emergency water removal services in phoenix is the best way to ensure that your property is returned to its pre-damaged condition.

At HRS, it is our mission to help those who have experienced water, sewage, fire, trauma, or other damage return their property to it-s pre-disaster condition.

When you have a water emergency, contact us, and our team of certified technicians will respond quickly and help you get back to normal as quickly as possible.

HRS Restoration Services – Phoenix

When disaster strikes, HRS’s 24 hour restoration services are here for your emergency cleaning and professional restoration needs. In addition to water extraction and water damage restoration, HRS offers the following emergency restoration services:

Fire Damage & Restoration

A fire can be the most traumatic and devastating experience a home or business owner ever faces. In a best case scenario, it can cause minor smoke damage; in a worst case scenario, it can obliterate an entire structure. HRS will help you navigate these stressful circumstances and bring your property back to a safely inhabitable state.

The fire damage restoration professionals at HRS are available 24 hours a day! By carefully following our proven procedures, we ensure your property is brought back to the safe, comfortable space that existed before the fire damage and smoke damage. This begins with a property inspection to assess the level of structural damage and content damage. We will report our findings to you and answer any questions you may have so you are fully informed and understand what results can be reasonably expected.

In simple terms, returning your home or business to its pre-fire state consists of three general elements: structural damage restoration, content restoration and/or removal, smoke mitigation, and odor mitigation. Making sure your property is structurally sound is a priority. If there are stability issues, our professional restoration team can provide full construction services to rectify the situation. We will also remove any of your belongings that have been burned beyond repair, including items containing synthetic materials. Any items that are salvageable will be repaired and returned both to minimize cost to the home or business owner as well as to help lessen the anxiety of loss; unsafe items will be disposed of. Finally, our disaster clean-up team will remove all smoke residue, including the pervasive odor. Our IICRC certified Odor Control Technicians will use odor removal techniques include thermal fogging, high-level ozone deodorization, and hydroxyl deodorization.

Mold Inspection, Testing, & Remediation

No homeowner or business owner wants to hear that they have mold. Mold spreads quickly and can cause severe respiratory problems, especially in infants, children, the elderly, and those with health issues. Depending on the extent of the mold, a property can even be declared uninhabitable due to the threat it poses to the health of the occupants.

Mold occurs in damp areas and is often caused by water damage or flooding. Mold can also be the result of a current water leak or improper water leak clean-up from a previous issue. Mold can be present in carpet, wall interiors, floorboards, and ceilings, as well as easily spotted locations. HRS’s experts will determine the source of the mold, remove all traces of the mold, and repair or replace the damaged structures, ensuring the issue that caused the mold is remediated.

Due to the possible toxicity of the mold in your home or business, it’s important to have mold removal handled by professionals. Our Phoenix mold remediation specialists are IICRC certified in Applied Microbial Remediation, ensuring all aspects of the mold abatement are handled safely.


Trauma clean-up and bio-cleaning is not a subject people give much thought to until they need the service. When dealing with a crime scene at your home or business, or with the aftermath of a fatality, the emotional toll can be overwhelming. HRS professionals can help ease the burden of the situation by eliminating all trace of the death or incident. This includes removing unsafe items and substances such as blood, other bodily fluids, and filth, all of which can contain biological hazards. Sanitizing a trauma situation involves eradicating microscopic particulates such as bacteria and viruses to ensure a clean and healthy space. HRS Disaster Restoration follows IIRC s540 standards, providing the highest industry standard of trauma and crime scene clean-up. Our highly trained technicians will decontaminate your property, working in coordination with fire departments and police to help you through this process as efficiently and quickly as possible.

Our bio-cleaning professionals also specialize in remediating hoarding situations. Hoarding can be dangerous because it can put those in the vicinity at risk of fire, poor sanitation, and even structural issues in their home or commercial property in extreme cases.

Asbestos Abatement

Asbestos is commonly found in older buildings, both residential and. It can be found in numerous construction materials, including concrete, asphalt, roof shingles, pipes, siding, wall board, floor tiles, joint compounds, adhesive, and insulation. The US banned the use of asbestos in the manufacturing of most materials in 1978, which is why we assume properties constructed before 1980 could have asbestos present. However, it’s important to note that in our increasingly global marketplace, many building materials are imported from abroad, and not all countries have the same stringent guidelines as the US. Because of this, it is possible to come across asbestos in newer structures, especially commercial buildings.

The hazardous nature of asbestos abatement calls for professional remediation to ensure safe removal and disposal. HRS will extract all asbestos from your property to bring it back to a safely inhabitable space. Once the asbestos remediation is complete, our restoration team can rebuild the affected areas.

Reconstruction & Restoration

Handling a home or commercial property’s disaster situation requires both mitigating the issue and rebuilding the affected areas of the property. Once the emergency has been taken care of—whether it’s water damage, fire damage, mold remediation, trauma clean-up/bio-cleaning, or asbestos abatement—the property will need to be restored. This could include structural repairs, drywall, plumbing, electrical, and/or landscape replacement … just to name a few. As a fully licensed general contractor, we can provide these services to homeowners as well as commercial properties. Our work ranges from basic repairs to complex, multi-faceted projects.

Our reconstruction efforts extend to your belongings affected by the disaster. Our content restoration program will repair any salvageable items including furniture, clothing, and electronics.

Commercial Restoration

Dealing with a disaster situation at a commercial property type requires an additional skill set. Unlike a residence, commercial buildings have employees and, often, patrons that are affected by an incident such as a water event or smoke damage. HRS will provide the necessary remediation services efficiently and discretely. Regardless of when the damage occurs—during business hours or in the middle of the night—HRS is available to remedy the situation. Water damage … storm damage … mold remediation … fire/smoke mitigation … HRS’s professional technicians are ready to bring your property back to its pre-disaster state.

Even well-maintained properties can experience the need for emergency restoration services. Whether you manage or own a hospital, school, apartment complex, office building, hotel, church, or retail establishment, HRS can handle your situation and our IICRC technicians can give you the peace of mind that your property will be professionally repaired.

Our general contracting services include preconstruction services, value engineering, subcontractor solicitation and management, quality and cost control, change order management, safety plan and inspection, documentation management, status reports and record keeping, and project close out.