Hoarding Clean-Up

Cleaning Up Clutter

In some cases, a property can suffer severe damage and contamination without a precipitating event such as water damage or a fire. One example of this is a hoarding situation. Hoarding is defined as “a pattern of behavior that is characterized by excessive acquisition and an inability or unwillingness to discard large quantities of objects that … cause significant distress or impairment.”

If you have a property that has been subjected to hoarding, our specialist team will bring your home or business back to an inhabitable state. We will

remove garbage, declutter, and rid your property of the filth that is often present in a hoarding situation. HRS will disinfect the premises, ensuring the property is properly sanitized and deodorized.

If the structural integrity of the building is in question due to the accumulated weight of the hoarded items or deterioration of surfaces, HRS can perform an inspection and reconstruct any elements that are failing.

Why Choose HRS Restoration Services? 

HRS Restoration Services is Phoenix’s #1 hoarding cleaning company. Our team of highly trained professionals is certified by the Institute of Inspection Cleaning and Restoration Certification, the premier standard for the industry. 

We’re discreet, prompt, and able to get your home or office back to a pristine state. Our reputation is evident by our customer satisfaction ratings and our nearly 25 years of providing hoarding cleaning services in Phoenix. 

Types Of Hoarding HRS Handles

Every hoarding situation is unique and our expert cleaning crew can handle your Phoenix hoarding cleanup services. We take all necessary precautions to ensure the safety of the occupants while also removing accumulated trash, piles of clutter and debris, and animal infestations. 

HRS Restoration Services team is trained in biohazard and trauma cleanup, and has the required tools and equipment to handle potentially dangerous contaminants. 

Trash Build-Up

Hoarding situations often involve trash and other debris, including rotting food, which should have been discarded but instead have overtaken a home or office. Trash buildup is dangerous for inhabitants as it can attract rodents that carry illnesses. Spoiled food can grow fungus and mildew which also have their own harmful health effects, especially on a person’s respiratory system.

Hoarder junk removal is necessary to deal with dust, odor, and ammonia that can interfere with regular breathing and cause respiratory issues such as red, watery eyes, sneezing, and a sore throat.


When cleaning out a hoarder’s house, items, trash and debris overwhelm a home or office, making it all but impossible to utilize the space. HRS Restoration Services can make the space habitable by removing trash buildups. In a hoarding situation, items, often of little value, cover the walls and floors, creating a fire hazard and increasing the difficulty in being able to escape if necessary. 

Animal Hoarding (live or dead)

A large number of animals confined in a small space promotes the spread of disease. Live or dead animals also present a tripping hazard for occupants of the home or office.  

Feces & Urine

Urine inside the home can damage floors and make them crack and bubble. Animal feces carry harmful bacteria that can make humans and other animals in the home sick. Any time you have urine and feces that have not been cleaned up, you may also develop a mold and mildew problem. 


Commercial Damage Restoration Process

As professional cleanup, remediation, and restoration experts, the team at HRS is trained at helping you, as a homeowner, limit the damage caused by hoarding as much as possible and return the property to its pre-hoarding state.

When we come out to help, we have a step-by-step process. This ensures the best results for you as the homeowner. 

Step 1 – Inspection 

Our team will begin our inspection with a focus on reducing harm. This includes noting if HVAC systems, windows, internal doors, and means of exit are obstructed or not. We inspect if fire alarms and sprinklers are unobstructed and if they are operable. 

HRS looks at all heat sources in the home such as stoves and fireplaces, water units, and electrical panels, and notes whether they are obstructed and in working order. 

Once the main risks of harm related to fire and escape are noted, we record our observations about plumbing, the presence of animals, invited and uninvited, mold, damaged walls, ceiling, and floors, and if rotting food and clutter is present. 

Step 2 – Contain the Affected Areas

HRS Restoration Services will create critical containment barriers around affected areas. We cover and protect HVAC and electrical components and use HEPA-filtered air filtration devices and other equipment necessary to maintain safe indoor air quality during cleanup.

Step 3 – Debris Removal

All non-permanently affixed items will be removed and inspected to determine if they will be retained, disposed of, or repaired. HRS Restoration Services will remove all non-salvageable building materials and properly dispose of them off-site.

Step 4 – Removing Hazardous Waste

Hoarding situations may involve the removal of human or animal feces and rotting food. HRS Restoration Services uses personal protective gear and proper disposal bags. 

HRS will obtain the necessary permits to dispose of this waste at an approved facility. The personal protective equipment protects our employees but also protects any cross-contamination within the home or office. 

Step 5 – Storing all Salvageable Items

HRS removes and stores all salvageable items from your home or officer and ensures they are protected from the elements and theft. 

Step 6 – Demolition and Removal of Floors, Ceilings, and Walls

Walls, floors, and ceilings in hoarding situations may be unstable from neglect and damaged from the elements. To ensure the safe occupancy of the home, all affected flooring, drywall, and roofing must be demolished and removed unless they can be repaired. You can rely on HRS Restoration Services, a full-service restoration company, to safely remove damaged structural elements. 

Step 7 – Cleaning, Sanitizing and Deodorizing

Using EPA-approved cleaners, HRS Restoration Services will clean, sanitize and deodorize the home. Hoarding house cleaning includes deodorizing with hydroxyl and/or ozone generators to address noxious odors. 

Step 8 – Reconstruction and Moving Salvageable Items Back In

HRS’s team of construction professionals will make final repairs and complete construction of any affected structures and surfaces. Next, they will move any salvageable items back into the home or office.  

If you encounter a hoarding situation

According to the American Psychiatric Association, there are several steps you can take when dealing with someone with a hoarding disorder:

  1. Gather information from a reputable source such as the International OCD Foundation.
  2. Talk to the person to try to understand why they hold on to items.
  3. DO NOT simply remove the clutter without their permission.

Hoarding Cleanup FAQ

A home that has been damaged due to hoarding can have varying degrees of damage. Variations happen depending on the length of the hoarding, the depth of the issue, and which parts of a home were affected.

This can lead to many questions, some of which we have answered below.


How Much Does Hoarding Cleanup Cost? 

The cost of the hoarding cleanup will vary depending on the size of the affected home or office, the number of professional team members needed to quickly assess and address the issues, and the cost of hazardous waste permits and removal. 

A professional restoration company like HRS Restoration Services deals with all of the safety issues in a hoarding situation so you don’t take on the risk. So while hoarder cleanup service costs can be high, it is the most time and labor-intensive type of service offered by professional restoration companies. 


How Long Does Hoarding Cleanup Take? 

The time it takes to completely clean a hoarding situation will depend on whether the home is occupied, if the occupants comply with or obstruct the process, and the amount of clutter and hazardous waste in the home. 

If there are structural repairs or demolition is necessary, this will affect how long the process will take. If the hoarding is present throughout the structure and in unattached structures and the property boundaries, this will also increase the time it takes to complete cleanup. 


Call Us Today To Get Started!

HRS Restoration Services is the go to for professional hoarding cleanup services in the Phoenix metro area. When you look for a professional hoarding cleanup company in Phoenix, you want a rapid response and exceptional customer satisfaction ratings.

For all your disaster needs, HRS Restoration Services is here to help!

Call us today for more information or to schedule an appointment. 

HRS Restoration Services – Phoenix

When disaster strikes, HRS’s 24 hour restoration services are here for your emergency cleaning and professional restoration needs. In addition to water extraction and water damage restoration, HRS offers the following emergency restoration services:

Water Extraction & Water Damage Restoration

Discovering water damage in your home or business—whether from a flood, a dishwasher malfunction, or a sewer backup—can feel devastating. And it can be a serious problem if not dealt with properly. In addition to causing damage, water can also spread contaminants that may lead to disease. A quick response to water intrusion is imperative due to the invasive properties of moisture:

  • Within minutes, moisture-sensitive surfaces swell and disfigure. Paper goods (books, documents, pictures) can be ruined and stains from furniture start to appear on carpeting, which can be permanent.
  • Within hours, drywall softens and warps, and wooden furniture can be permanently damaged. If carpet becomes delaminated (the primary backing separates from the secondary backing), it can cause irreparable damage.
  • Within days, fungi and bacteria begin to grow and spread. Foul odors start to permeate your property.

HRS’s IICRC certified clean-up crews are composed of expert technicians—including Master Water Restorers—who will ensure you receive the highest quality water removal and water clean-up services. Once the cause of the water emergency is mitigated and clean-up has been completed, our construction team can provide the building services you need—such as drywall, painting, flooring, electrical, and plumbing—to return your home or business to its original state.

Our local water restoration specialists are standing by 24/7/365 to help you through your water emergency!

Fire Damage & Restoration

A fire can be the most traumatic and devastating experience a home or business owner ever faces. In a best case scenario, it can cause minor smoke damage; in a worst case scenario, it can obliterate an entire structure. HRS will help you navigate these stressful circumstances and bring your property back to a safely inhabitable state.

The fire damage restoration professionals at HRS are available 24 hours a day! By carefully following our proven procedures, we ensure your property is brought back to the safe, comfortable space that existed before the fire damage and smoke damage. This begins with a property inspection to assess the level of structural damage and content damage. We will report our findings to you and answer any questions you may have so you are fully informed and understand what results can be reasonably expected.

In simple terms, returning your home or business to its pre-fire state consists of three general elements: structural damage restoration, content restoration and/or removal, smoke mitigation, and odor mitigation. Making sure your property is structurally sound is a priority. If there are stability issues, our professional restoration team can provide full construction services to rectify the situation. We will also remove any of your belongings that have been burned beyond repair, including items containing synthetic materials. Any items that are salvageable will be repaired and returned both to minimize cost to the home or business owner as well as to help lessen the anxiety of loss; unsafe items will be disposed of. Finally, our disaster clean-up team will remove all smoke residue, including the pervasive odor. Our IICRC certified Odor Control Technicians will use odor removal techniques include thermal fogging, high-level ozone deodorization, and hydroxyl deodorization.

Mold Inspection, Testing, & Remediation

No homeowner or business owner wants to hear that they have mold. Mold spreads quickly and can cause severe respiratory problems, especially in infants, children, the elderly, and those with health issues. Depending on the extent of the mold, a property can even be declared uninhabitable due to the threat it poses to the health of the occupants.

Mold occurs in damp areas and is often caused by water damage or flooding. Mold can also be the result of a current water leak or improper water leak clean-up from a previous issue. Mold can be present in carpet, wall interiors, floorboards, and ceilings, as well as easily spotted locations. HRS’s experts will determine the source of the mold, remove all traces of the mold, and repair or replace the damaged structures, ensuring the issue that caused the mold is remediated.

Due to the possible toxicity of the mold in your home or business, it’s important to have mold removal handled by professionals. Our Phoenix mold remediation specialists are IICRC certified in Applied Microbial Remediation, ensuring all aspects of the mold abatement are handled safely.

Asbestos Abatement

Asbestos is commonly found in older buildings, both residential and. It can be found in numerous construction materials, including concrete, asphalt, roof shingles, pipes, siding, wall board, floor tiles, joint compounds, adhesive, and insulation. The US banned the use of asbestos in the manufacturing of most materials in 1978, which is why we assume properties constructed before 1980 could have asbestos present. However, it’s important to note that in our increasingly global marketplace, many building materials are imported from abroad, and not all countries have the same stringent guidelines as the US. Because of this, it is possible to come across asbestos in newer structures, especially commercial buildings.

The hazardous nature of asbestos abatement calls for professional remediation to ensure safe removal and disposal. HRS will extract all asbestos from your property to bring it back to a safely inhabitable space. Once the asbestos remediation is complete, our restoration team can rebuild the affected areas.

Reconstruction & Restoration

Handling a home or commercial property’s disaster situation requires both mitigating the issue and rebuilding the affected areas of the property. Once the emergency has been taken care of—whether it’s water damage, fire damage, mold remediation, trauma clean-up/bio-cleaning, or asbestos abatement—the property will need to be restored. This could include structural repairs, drywall, plumbing, electrical, and/or landscape replacement … just to name a few. As a fully licensed general contractor, we can provide these services to homeowners as well as commercial properties. Our work ranges from basic repairs to complex, multi-faceted projects.

Our reconstruction efforts extend to your belongings affected by the disaster. Our content restoration program will repair any salvageable items including furniture, clothing, and electronics.

Commercial Restoration

Dealing with a disaster situation at a commercial property type requires an additional skill set. Unlike a residence, commercial buildings have employees and, often, patrons that are affected by an incident such as a water event or smoke damage. HRS will provide the necessary remediation services efficiently and discretely. Regardless of when the damage occurs—during business hours or in the middle of the night—HRS is available to remedy the situation. Water damage … storm damage … mold remediation … fire/smoke mitigation … HRS’s professional technicians are ready to bring your property back to its pre-disaster state.

Even well-maintained properties can experience the need for emergency restoration services. Whether you manage or own a hospital, school, apartment complex, office building, hotel, church, or retail establishment, HRS can handle your situation and our IICRC technicians can give you the peace of mind that your property will be professionally repaired.

Our general contracting services include preconstruction services, value engineering, subcontractor solicitation and management, quality and cost control, change order management, safety plan and inspection, documentation management, status reports and record keeping, and project close out.